HubSpot
Salesforce
Shopify
OpenAI
Paystack
Lightspeed
Google Calendar

Core Features

Our custom WhatsApp chatbots come packed with smart automation, real-time messaging, and seamless integrations — everything you need to engage customers, save time, and grow faster.

Custom Bot Development

Tailored to your business needs — support, sales, bookings, and more.
Natural Language Understanding (NLU)

Understand and respond to customer queries in a human-like way.
CRM Integrations

Connect with CRMs like HubSpot, Salesforce, or custom systems.
Payment Integration

Enable payments using supported platforms (e.g., PayStack, PayFast, Ozow, and more).
End-to-End Encryption

Secure communication for sensitive data.
Data Privacy Controls

Compliant with POPIA, GDPR, and other local regulations.

How it works

Efficiently syndicate flexible content via cost effective initiatives completely leverage vertical quality.
Turn your mobile visitors into your best customers.

Discover Your Needs

We begin with a quick consultation to understand your business, audience, and goals. Whether you need automated customer support, lead generation, appointment booking, or e-commerce assistance — we design the chatbot to match your unique workflow.

Build & Customize Your Bot

Our experts create a smart, fully customized WhatsApp chatbot tailored to your brand voice and customer journey. We handle everything — from conversation design and integrations (like CRM, calendars, or payment gateways) to testing and approvals using the official WhatsApp Business API.

Launch, Automate & Scale

Once approved, we launch your chatbot and ensure a smooth onboarding. From day one, your business is equipped to respond instantly, automate tasks, and engage customers 24/7 — saving time, improving service, and helping you grow at scale.

Simple, Transparent Pricing

We offer affordable one-time setup fees with monthly plans for ongoing support, updates, and hosting. Whether you're a startup or a growing business, our packages are designed to scale with your needs — no hidden costs, just real value.

Small Biz

R 500 /month
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  • R 5,000 Setup fee
  • Simple FAQ/Info bot
  • Up to ~500 messages /month
  • Standard templates
  • Email support

Mid-market

R 2,000 /month
shape
  • R 15,000 Setup fee
  • Multi-flow bot (sales & support)
  • Up to ~2,000 messages /month
  • Advanced templates
  • 2 integrations (CRM or payment gateway)
  • Regular feature updates & analytics

Enterprise

R 5,000 /month
shape
  • R 30,000 Setup fee
  • Fully custom bots
  • Unlimited messages
  • Priority service
  • Dedicated account manager

Frequently Asked Questions

Here are some of the most common questions about our custom WhatsApp chatbot solutions — from how it works to what you need to get started.

A WhatsApp chatbot is an automated assistant that interacts with your customers via WhatsApp. It can answer questions, take bookings, generate leads, process orders, and more — saving you time and improving customer experience.

Yes, our bots use the official WhatsApp Business API, which is required for automation. Don't worry — we'll guide you through the entire application and approval process.

Absolutely! We can build your chatbot to support multiple languages so you can connect with your customers in their preferred language.

Typically, setup takes 7 to 14 business days, depending on the complexity of your requirements and how quickly your WhatsApp Business API is approved.

Yes! We offer ongoing maintenance and support packages that allow you to update content, flows, and integrations as your business evolves.

Find Us There

Reach out to us to learn how a custom WhatsApp chatbot can transform your customer engagement. We're here to help you automate, scale, and connect — effortlessly.

Office Location

282 Tryall Rd, Cape Town, South Africa

Office Hours

Monday - Friday 9:00 AM - 5:00 PM

Email

info@shwi.co.za support@shwi.co.za

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Let's talk

Leave us a message and we'll get back to you as soon as possible.